General

What makes JiYu different from other skincare brands?

Most K-beauty brands are built around hydration and barrier support and they do that beautifully. JiYu goes further. We combine Korean formulation precision with longevity-based ingredients. We compound that work at the cellular level to repair, rebuild, and extend healthy skin function. It’s a direction the rest of the industry hasn’t caught up to yet. New formulas are in development and will be here soon!

Where are JiYu products made?

Every JiYu product is formulated and manufactured in South Korea at partner facilities operating at the highest standard in the global skincare industry. Before committing to either partner our founding team traveled to South Korea, walked the facilities in person and met directly with the product designers, formulators and scientists to make sure the manufacturing standard matched what we were building. What we found set the bar for everything JiYu has made since. We manufacture exclusively in South Korea because there is no higher standard anywhere in the world for what we’re building and we have no intention of changing that.

Are JiYu products suitable for sensitive skin?

Yes. Our formulas are designed to be gentle and dermatologist-tested. If you’re reactive, we always suggest a patch test first.

How soon can I expect to see results?

Most customers notice healthier glow and smoother texture within 1–2 weeks. Dark spots and fine lines continue to improve with consistent use over 4–8 weeks.

What safety and quality standards do JiYu products meet?

Every JiYu product goes through multiple layers of testing before it ever reaches you. Our manufacturing partner, one of the world’s leading cosmetic ODMs, operates under full CGMP, ISO 9001, ISO 14001, ISO 22716 cosmetics GMP certification, ECOCERT and pharmaceutical-grade quality control protocols. Every formula is dermatologist-tested, clinically evaluated, and required to meet both Korean Ministry of Food and Drug Safety standards and US FDA requirements. Skin safety, stability, and efficacy testing are conducted prior to production. Not as a marketing step, but as a non-negotiable requirement of our manufacturing process. Independent third-party clinical studies are conducted on each product because the science should be verifiable, not just claimed.

Usage

How do I use the Toning Polish Pads?

After cleansing, swipe one pad gently across the face and neck, avoiding the eye area. Do not rinse — let the essence absorb, then follow with serum and moisturizer/SPF.

How often should I use them?

Use twice daily — morning and night — for best results.

Should I rinse after using the pads?

No. Leave the essence on to fully absorb.

Can I use the pads with my current skincare routine?

Absolutely. They’re designed to fit seamlessly with your routine.

What step of my skincare routine should they be used in?

Right after cleansing and before serums, moisturizer, and SPF.

Ingredients & Safety

What is K8-Rejuvenate™ and how does it work?

K8-Rejuvenate™ is our proprietary complex of8 clinically backed actives— including niacinamide, snail mucin, peptides, Centella, vitamin C (3-O-ethyl ascorbic acid), alpha-arbutin, licorice root, and maltobionic acid — designed to brighten, smooth, hydrate, and visibly improve tone and texture.

What are the main ingredients in JiYu products?

Niacinamide, Snail Mucin, Peptide Complex, Centella Asiatica, Vitamin C (3-O-ethyl ascorbic acid), Alpha-Arbutin, Licorice Root Extract, Maltobionic Acid, Hyaluronic Acid (Sodium Hyaluronate), and soothing humectants.

Are the ingredients really sourced from Korea?

Yes — our ingredients and manufacturing are proudly Korean.

Are JiYu products cruelty-free or vegan?

We are cruelty-free. Some formulas containsnail mucin, so not all products are vegan.

Can I see the full ingredient list?

Yes — each product page includes the complete INCI list underIngredients(and a link to “See the full ingredient list”).

Shipping & Subscriptions

How long does shipping take?

Standard U.S. shipping typically arrives in3–15 business days. You’ll receive tracking as soon as your order ships.

Can I track my order?

Yes — your tracking link is emailed as soon as the order leaves our warehouse.

What should I do if my package is missing or damaged?

Reach out to us with your order number and photos (if damaged). We’ll make it right.

Returns & Guarantee

Do you offer a money-back guarantee?

Yes —try it risk-free for 30 days. If you’re not in love, we’ll refund you.

How do I return or exchange a product?

Contact us within 30 days with your order number. We’ll share simple return instructions.

What if I’m not satisfied with my order?

Email us and we’ll help with a refund, replacement, or recommendations.

How long does it take to process a refund?

Once your return is received and inspected, refunds typically post within3–10 business days(bank dependent).

Do you accept returns on used or opened items?

Yes — our 90-day guarantee applies even if you’ve opened and tried the product.

Other

How can I contact JiYu customer support?

Gmail jye44979@gmail.com(or use the contact form on our site). We usually respond within 1–2 business days.

🛡️ Repairs

💧 Moisturizes

🌿 Nourishes

⏳ Corrects Visible Aging

🌊 Soothes

✨ Rejuvenates

🛡️ Repairs

💧 Moisturizes

🌿 Nourishes

⏳ Corrects Visible Aging

🌊 Soothes

✨ Rejuvenates

🛡️ Repairs

💧 Moisturizes

🌿 Nourishes

⏳ Corrects Visible Aging

🌊 Soothes

✨ Rejuvenates

🛡️ Repairs

💧 Moisturizes

🌿 Nourishes

⏳ Corrects Visible Aging

🌊 Soothes

✨ Rejuvenates

🛡️ Repairs

💧 Moisturizes

🌿 Nourishes

⏳ Corrects Visible Aging

🌊 Soothes

✨ Rejuvenates

🛡️ Repairs

💧 Moisturizes

🌿 Nourishes

⏳ Corrects Visible Aging

🌊 Soothes

✨ Rejuvenates

Target Every Skin Concern

Fade spots, smooth fine lines, and restore deep hydration with our most powerful formulas.

Renewal & Rejuvenation Toner Pads

Renewal & Rejuvenation Toner Pads

Fade dark spots, smooth texture, and hydrate — daily or as a 15-min mask.

$45.30
Anti-Aging Moisturizing Cream

Anti-Aging Moisturizing Cream

Powered by NAD+ to boost collagen, restore firmness, and fight visible aging.

$52.80
JiYu Anti-Aging Glow-Up Bundle

JiYu Anti-Aging Glow-Up Bundle

The perfect duo for brighter, smoother, deeply rejuvenated skin — buy both and save $42.

$97.63
Renewal & Rejuvenation Toner Pads

Renewal & Rejuvenation Toner Pads

Fade dark spots, smooth texture, and hydrate — daily or as a 15-min mask.

$45.30
Anti-Aging Moisturizing Cream

Anti-Aging Moisturizing Cream

Powered by NAD+ to boost collagen, restore firmness, and fight visible aging.

$52.80
JiYu Anti-Aging Glow-Up Bundle

JiYu Anti-Aging Glow-Up Bundle

The perfect duo for brighter, smoother, deeply rejuvenated skin — buy both and save $42.

$97.63